---
title: AppDaviPlata
---

### Client

DaviPlata

### Industry

Financial services

### Platforms

Mobile (IOS & Android)

### Hiring

Fixed-time project

### Services

**

UX/UI Audit

**

Communication manual

**

Inventory of coppys

## Overview

DaviPlata, supported by Banco Davivienda Colombia, offers electronic funds deposits protected by Fogafín's insurance. Leveraging our expertise, **we optimize the user experience for enhanced friendliness****.** Through careful assessment of the product, we gather insights and prioritize UX/UI design opportunities to ensure ease and enjoyable use. **Our team's goal is to continually improve interactions by focusing on user-friendly principles** while considering the unique **needs of financial services**.

### A team ready to identify challenges and discover optimal solutions

Our CX/UX/UI experts conducted a detailed review, evaluating interactions based on heuristic criteria to identify issues.

Using a **severity matrix, they categorized and scored findings**, enabling effective improvement and continuous** optimization of the user experience**.

![PCO tienda online](https://www.xperiencedesign.co/hubfs/PCO%20tienda%20online.png)

THE SOLUTION

## Empowering the business with insightful assessments

![launch](https://www.xperiencedesign.co/hubfs/XP%20New%20Design/Our%20Work/launch.svg)

**Successful launch**  
Our team of experts conducted a comprehensive audit of the digital product, accurately identifying potential issues.

![client](https://www.xperiencedesign.co/hubfs/XP%20New%20Design/Our%20Work/client.svg)

**Customer experience**  
Based on the audit findings, we provided specific recommendations to enhance both the usability and effectiveness of the product.

![interactions](https://www.xperiencedesign.co/hubfs/interactions.svg)

**Boosting usability**  
Our report outlined technical errors in UX/UI operations, along with specific improvement recommendations.

![imgcard2daviPlata-1](https://www.xperiencedesign.co/hubfs/imgcard2daviPlata-1.png)

### Process

**

Digital Xperience Framework.

**

Design thinking.

**

Stakeholder interviews.

**

User journey mapping.

**

Accessibility assessments and improvements.

### Deliverables

**

Comprehensive UX/UI audit report.

**

Information architecture diagrams and trees.

**

Accessibility compliance overview, with recommendations.

**

Low fidelity wireframes.

![Daviplata 1-1](https://www.xperiencedesign.co/hubfs/Daviplata%201-1.png)

 “On my side, it has been a very positive experience. I have felt supported and questioned about discovering more needs, which are later addressed in warm offers.”

### Andrés Suárez

#### Quality Service Structurer, Daviplata.

# **View other projects**

[![Recursos Work-07](https://www.xperiencedesign.co/hubfs/Recursos%20Work-07.png)

### E-commerce Puntos Colombia

Information architecture, Research, UX/UI and Usability testing

](https://www.xperiencedesign.co/ecommerce-puntos-colombia) [![Recursos Work-10](https://www.xperiencedesign.co/hubfs/Recursos%20Work-10.png)

### Helm Bank USA

UI Design System

](https://www.xperiencedesign.co/helm-bank-ui-design)

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