User-Experience-1
Designing Products for
Growth and Engagement

Crafting services and digital products that resonate
with your users, driving growth and success

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Unit-Business

We design successful, customer-centric businesses.

Business Design

Business Design


We design successful, customer-centric businesses.

  • Understanding users and social contexts and phenomena.

  • Detail solutions at different levels.

  • Conceptualize business solutions.

  • Validate solutions with stakeholders and users.

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Unit-Design

We use a user-centered approach to design memorable digital experiences.

Digital Design

design_services

Digital Design


We use a user-centered approach to design memorable digital experiences.

  • Research digital needs and behaviors.

  • Design interfaces, components and visual elements.

  • Testing and usability evaluation.

  • Handoff to development team.

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Unit-Operations

We merge service design and business strategy for top customer satisfaction.

Service Operations

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Service Operations


We merge service design and business strategy for top customer satisfaction.

  • Manage the lifecycle of service content.

  • Enable customer and user self-management with support content.

  • Create, operate and moderate communities.

  • Assist users with digital channels.

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Some of our services

    Digital Design

    UX - User experience design

    We design intuitive interactions that link user actions with system responses. We create user journeys, task maps, and interactive prototypes, developing user-friendly interfaces that ensure efficient and engaging experiences.

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    Strategy
    Bussiness Design

    Strategy and business model design

    We conceptualize strategies and business models focused on generating, delivering, and capturing desirable, feasible, and viable value. We define customers, value propositions, revenue streams, brand, and channels with a digital and service-oriented approach.

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    Digital Center
    Service Operations

    Digital Experience Center for Companies

    We offer a hybrid, self-managed, and assisted experience for high-value B2B clients. Our Digital Experience Center operates on a multimodal, persistent platform, providing personalized support with virtual account executives backed by various support areas.

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    Testimonials

     On my side, it has been a very positive experience. I have felt supported and questioned about discovering more needs, which are later addressed in warm offers.
    “We have been working with Xperience for 6 years, they have guided us in the experience design of our digital channels, it has been a continuous learning process for both parties, their knowledge and flexibility has allowed us to iterate and define the best model to suit the needs of our organization.”
    "Recently, I had the pleasure of working with part of the technical team at Xperience, and I cannot praise their professionalism enough. Special recognition goes to the service designer; from the beginning, their dedication to understanding the unique needs of our company was evident."
    “Since 2020, I've partnered with Xperience for our Bank's Online Banking launch. Their team excels in enhancing client experiences and supporting my marketing team in website, design, video editing, and annual calendar creation. ”
     On my side, it has been a very positive experience. I have felt supported and questioned about discovering more needs, which are later addressed in warm offers.

    Let’s work together!


    We'd love to hear what you're looking for, give us some details and our team will get in touch shortly.

    If you prefer to send an email, contact us at (xperience mail).

     

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