Detail, test, and refine your ideas to mitigate errors, ensure early acceptance, and increase the adoption rate of new solutions or features.
Prototype of artifacts and dummies
Living lab
User testing
Xperimental lab
End-to-end development of digital products that are useful and usable, allowing users to build an easy and consistent relationship with the brand, its channels, and its services.
UX/UI evaluation
Interface design
Digital product development
Diseño de experiencia digital del usuario.
Information Architecture, UX/UI, and Usability Testing
Check this projectCreate new strategic models that captivate markets and foster meaningful value exchanges, nurturing relationships with both new and existing customers.
Business model design
Strategy design
Communication and service branding strategy design
Value proposition design
Adoption strategy design
Loyalty strategy design
Understand your customers, their behaviors, and the context to close gaps, seize opportunities, and increase perceived value.
360° understanding of design contexts
Ethnographic user research
Case studies and benchmarking
Client segmentation
CX and customer experience diagnostics
Desk research on industries and markets
Optimize your offering to create useful and orchestrated alternatives that encourage deeper engagement and increase average ticket size.
Portfolio diagnostics
Service ecosystem design
Product/service diagnostics
Go-to-market strategy design
Project strategic approaches that strengthen positioning and business transformation in emerging markets and contexts to build long-term sustainability.
User and consumer trend research
Futures and business horizon conceptualization
Research on sociocultural phenomena
Build systemic alternatives for distribution and interaction that enable continuous relationships and diversify the ways to operate, serve, and sell to different customers.
Channel strategy design
Design of analog and digital channels
Measurement model design
Omnichannel strategy design
Operational channel model design
Offer intuitive, consistent, and effective interactions that match customer needs and behaviors, increasing satisfaction.
Experience concept and guideline design
Customer or stakeholder lifecycle design (CX)
Multi-stakeholder orchestration model design
User experience design across services, channels, and interactions (UX)
